Brother ControlCenter questions & answers

Lets you control devices created by Brother International
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Question by Guest
554 views
October 22, 2020
Usha Kumari
Answer by Usha Kumari

The Brother ControlCenter can usually be opened by clicking on the program's icon either on the desktop or in the Windows system tray. If you cannot find it, you can also try searching for "Brother ControlCenter" in the Windows Start menu.

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Question by Sally Bates
410 views
September 17, 2020
Swati Dubey
Answer by Swati Dubey

Unfortunately, it is not possible to scan from a laptop without using Brother ControlCenter software.

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Question by Guest
521 views
December 22, 2016

How do I delete fax on the control center 4 from my Computer?

Stephen Prastman
Answer by Stephen Prastman

The Fax files are stored on the Brother machine and when you access them on your PC, you actually get them from the machine.


Here are the steps you have to take in order to delete the faxes:

  1. Press MENU or MENU/SET and choose Fax => Remote Fax Opt => Fwd/Page/Store or Forward/Store.
  2. Press the UP OR DOWN ARROW key to choose Off.
  3. Press the OK or MENU/SET key.
  4. Your Brother machine's LCD will ask you the following question: Erase All Fax (Doc) ? 1. Yes 2. No
  5. If no faxes are stored in memory, the above question will not appear. Instead, the LCD will read Accepted.
  6. Press 1.
  7. Press the STOP/EXIT key.

These instructions are from the official Brother support page: http://support.brother.com/g/b/faqend.aspx?c=as_ot&lang=en&prod=fax2480c_us_as&faqid=faq00002827_001

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Question by Ohio Bob
1K views
December 17, 2015

I recently purchased a new HP notebook. I have an MFC-495CW and it prints OK, but I cannot use the other functions. I attempt to open Control Center, but it only has a white shape of the CC, but nothing inside. What's Up?

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Answer by Sean Hill

The product you have is fully compatible with Windows 10 in 32 or 64bit working mode. I have checked the official website and selected Windows 10. You can download full driver and software for this particular version of Windows.


Download: http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfc495cw_all&os=10013


Note: It's always recommended to simply remove the previous application and drivers before installing a new one.

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Question by Guest
303 views
October 10, 2015
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Answer by Alex Urbach

In the Brother ControlCenter there should be a Model or a Device Selector button/menu. You need to click that button to open another window where the compatible devices are listed. After the windows opens, click the minus to remove a device from the list or the plus sign to add another device that's currently installed or attached to the system.


These instructions are also provided on the support page at Brother International. Use the link below to access them.


Note: You might see the configuration for Mac, but it generally applies for Windows as well.


Support page: http://m.brother-usa.com/FAQs/Solution.aspx?FAQID=200000023491&ProductID=MFC210C&Keyword=#.ViDd4H4rKUk

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